I'm a dispatcher for a 55-truck fleet with 12 years experience, and FarEye's ETA updates and automated dispatching often freeze or show wrong ETAs, sending drivers to wrong terminals and causing long detention times. This cost us about $1,200 in detention fees last month and several hours of extra work, and it's been a major source of frustration.
BW
Beatrice Weimann
Member since January 2026
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2 reviews · average 2.0
I run a 55-truck fleet and have 12 years of experience, Prime Dispatch Services' load tracking was unreliable and broker confirmations were often missing, which caused reroutes and about $4,200 in deadhead and lost revenue over one week. Slow, unclear communication added several hours of admin work per day and significant frustration.