We run 120 trucks and have used FarEye for the last two years in our carrier network. The real-time order tracking and dynamic ETA updates cut down customer inquiries and let dispatchers focus on exceptions. Automated dispatching helped route loads faster and reduced deadhead miles, saving fuel and crew time. Proof-of-delivery with photo and signature is reliable and tightened billing cycles. The analytics help spot repeated delays at specific shippers, though the reporting interface can be slow during peak hours.
MK
Maddison Koelpin
Member since January 2026
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2 reviews · average 4.5
I manage 120 trucks and have 13 years in the industry, and Prime Dispatch Services has been a reliable partner for the last year. Their load sourcing and broker communication were the features that helped us the most. They closed loads on short notice and negotiated better rates on several lanes, which improved revenue per mile for our drivers. Their team handling paperwork and status updates cut our admin time and reduced late paperwork issues, letting our office staff focus on compliance and fleet maintenance. Response times are fast and the dispatch follow-ups kept trucks moving with fewer delays.