Roadie's driver matching and real-time tracking failed to provide reliable location updates, showing drivers as en route when they were not available. This caused missed delivery windows, extra dispatch hours to reassign loads, increased driver idle time and a rise in customer complaints.
EK
Emmanuel Koss
Member since January 2026
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2 reviews · average 2.5
Shipsy provides a single dashboard for carrier connectivity and proof of delivery that worked well for our operation. Real-time route updates reduced calls with dispatch and made exception handling faster. The mobile proof of delivery feature is reliable, though the onboarding process required more attention from our team.